All orders are taken securely. Need any help checking out? Contact us or 020 7283 7752 (during office hours).

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Delivery & Collection

Insured delivery costs of £10.00 are for a maximum of £5,000 of value. £5,000 to £10,000 would require two packages at £10.00 each. Details of how to collect your gold will be included in your purchase confirmation email, alternatively call us on 020 7283 7752. Please allow approx 3 working days for payment to be received into our bank. We will telephone you upon receipt of the payment to arrange delivery details.

Refund Policy

Due to the nature of gold prices, we are unable to offer refunds on purchases.


Coins and bars can be stored by Gold Investments on your behalf in our vaults at HSBC Bank. The cost of storage is either £30 + VAT per annum or £3 per 1oz bar/coin per annum, which ever the greater. A certificate will be issued.