At Gold Investments we want to ensure that you are 100% happy with your purchase.

  • If you have technical or sales queries, do not hesitate to contact us here.
  • If after you attempted to resolve issues with Support staff and feel the product(s) you purchased does/do not the best fit your requirements, we want to make things right.

Our policy offers a refund dependent on full return of your purchased product and at a rate dependent on the elapsed time since your purchase. This will often be at your original purchase price, but precious metals price fluctuate so it may differ.

To request a refund please either email us or call our office. Details can be found here.